Account Settings

Synopsis

Each user manages their own account from the Account Settings page: profile details, display preferences, password, and multi-factor authentication. These settings apply to the individual user only and are separate from Organization administration, which configures organization-wide policy.

Accessing Account Settings

1. Click your profile menu in the top right corner.
2. Select Account Settings.

The page is organized into four sections, listed on the left: Profile Settings, Preferences, Password, and Authentication. Each setting is shown as a row with its current value and an Edit button; editing reveals the input, and Update saves the change while Cancel discards it.

Profile Settings

Field	Description
Email Address	The address used to sign in
Full Name	Your display name
Title	Your job title

Preferences

Personalize how the interface displays data:

Setting	Description
Display Language	Interface language
Timezone	Timezone applied to displayed timestamps
Date and Time Format	Format used for dates and times
Time Precision	Granularity of displayed time values
Display Theme	Light or dark interface theme

Password

The password row displays a masked value. Click Edit to change it by entering your Current Password, a New Password, and Confirm new password. The new password must contain at least 8 characters, one uppercase letter, one number, and one special character.

When your organization uses Single Sign-On, the password cannot be changed: the row shows Single Sign-On enabled instead of an Edit button, because sign-in is handled by your identity provider.

Authentication

The Authentication section is where you manage your own multi-factor authentication (MFA). Organization-wide MFA enforcement and allowed methods are configured separately under Organization Settings.

The MFA row shows your current state — MFA enabled, MFA disabled, or MFA enforced. When MFA is enforced by your organization, the row displays MFA enforced and cannot be turned off.

Enabling MFA

1. On the MFA row, click Edit and turn the toggle on.
2. Under MFA Method, choose Email or TOTP (only methods allowed by your organization appear):
   • Email - Click Send to receive a one-time password at your email address, then enter it.
   • TOTP - Scan the displayed QR code with your authenticator app, or enter the shared secret manually, then enter the one-time password the app generates.
3. Click Verify and Update.

On success, an MFA setup completed dialog presents your backup codes. Save them with the copy control or download them as virtualmetric-backup-codes.txt, then click Close.

Changing the MFA Method

When MFA is enabled, an MFA Method row lets you switch between Email and TOTP. Selecting a new method requires completing verification for that method before the change takes effect.

Resetting Backup Codes

The Backup Codes row provides a Reset Codes action. Resetting generates a new set of codes and invalidates the previous set, so save the new codes when they are displayed.

Disabling MFA

When MFA is not enforced, turn the toggle off on the MFA row. A Disable Multi-Factor Authentication? dialog asks you to confirm; click Disable to remove your current MFA setup. You can enable MFA again at any time.